PASS GUARANTEED ITIL - PERFECT ITIL-4-FOUNDATION - VALID ITIL 4 FOUNDATION EXAM PRACTICE MATERIALS

Pass Guaranteed ITIL - Perfect ITIL-4-Foundation - Valid ITIL 4 Foundation Exam Practice Materials

Pass Guaranteed ITIL - Perfect ITIL-4-Foundation - Valid ITIL 4 Foundation Exam Practice Materials

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ITIL 4 Foundation certification exam is an essential certification for IT professionals who want to improve their understanding of ITSM best practices. It provides a solid foundation for higher-level ITIL 4 certifications and is recognized globally as a standard for ITSM excellence. Whether you are an IT professional or a business manager, the ITIL 4 Foundation certification can help you align your IT services with your business goals and deliver value to your customers.

ITIL 4 Foundation Certification Exam is a globally recognized certification that is designed for IT service management professionals. It focuses on the latest version of the IT Infrastructure Library (ITIL) framework, which is widely used by businesses to manage their IT services. ITIL 4 Foundation Exam certification exam tests the knowledge and understanding of candidates about the ITIL 4 framework, its principles, and practices. ITIL-4-Foundation Exam is an entry-level certification that provides a solid foundation for individuals who want to pursue a career in IT service management.

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ITIL 4 Foundation Exam Sample Questions (Q418-Q423):

NEW QUESTION # 418
Which is described by the 'organizations and people' dimension of service management?

  • A. Workflows and controls
  • B. Inputs and outputs
  • C. Communication and collaboration
  • D. Contracts and agreements

Answer: C

Explanation:
The organizations and people dimension sets out the people aspects of service management to be considered when designing, operating and changing service offerings. People include employees, managers, executives, customers, supplier employees, or anybody else who is involved in the creation or consumption of services.
https://assyst.ifs.com/blog/itil4-organizations-and-people#:~:text=The%20organizations%20and%20people%
20dimension%20sets%20out%20the%20people%20aspects,creation%20or%20consumption%20of%
20services.


NEW QUESTION # 419
What term is used to describe the functionality of a service?

  • A. Output
  • B. Warranty
  • C. Utility
  • D. Outcome

Answer: C

Explanation:
Explanation
Utility is defined as "the functionality offered by a product or service to meet a particular need"2. Utility can be summarized as "what the service does" and can be used to determine whether a service is able to meet its intended outcomes1.


NEW QUESTION # 420
Which guiding principle leads to a faster response to customer needs by timeboxing activities and learning from the outputs of previous activities?

  • A. Progress iteratively with feedback
  • B. Focus on value
  • C. Collaborate and promote visibility
  • D. Optimize and automate

Answer: A


NEW QUESTION # 421
What is an IT asset?

  • A. Any component that needs to be managed in order to deliver a service
  • B. Any financially valuable component that can contribute to delivery of an IT product or service
  • C. The removal of anything that could have a direct or indirect effect on services
  • D. A request from a user mat initiates a service action

Answer: B


NEW QUESTION # 422
Which statement about costs is CORRECT?

  • A. Costs removed from the consumer are part of service consumption
  • B. Costs imposed on the consumer are costs of service warranty
  • C. Costs removed from the consumer are part of the value proposition
  • D. Costs imposed on the consumer are costs of service utility

Answer: C


NEW QUESTION # 423
......

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